Ontario. Integrated Service Delivery Division

Identity area

Type of entity

Lower-level Ontario government office (type C)

Authorized form of name

Ontario. Integrated Service Delivery Division

Parallel form(s) of name

    Standardized form(s) of name according to other rules

    • Integrated Service Delivery Division

    Other form(s) of name

      Identifiers for corporate bodies

      Description area

      Dates of existence

      2000-2005

      History

      The Integrated Service Delivery Division was created in 2000. It combined units from the Information Technology Division of the Ministry of Consumer and Commercial Relations and the Public Access Services Branch of the Management Board of Cabinet.

      The Integrated Service Delivery Division had three separate groups of services: Government Information Services, Publications Ontario and Access and Inquiry Services.

      The Integrated Service Delivery Division was maintained in the Ministry of Consumer and Business Services when that Ministry was formed in 2002. The Division was eliminated in 2005 and many of its functions were taken over by ServiceOntario.

      Places

      Legal status

      Functions, occupations and activities

      The Integrated Service Delivery Division was responsible for providing integrated, electronic, customer-focussed and cost-effective delivery of routine services to individuals and businesses. The aim was to provide a one-stop shopping site for Ontario public services and to transition from paper based to electronic government.

      Address

      Internal structures/genealogy

      General context

      Relationships area

      Related entity

      Ontario. Ministry of Consumer and Commercial Relations (1972-2001)

      Identifier of related entity

      AA18

      Category of relationship

      hierarchical

      Type of relationship

      Ontario. Ministry of Consumer and Commercial Relations controls Ontario. Integrated Service Delivery Division

      Dates of relationship

      2000-2001

      Description of relationship

      Related entity

      Ontario. Ministry of Consumer and Business Services (2001-2005)

      Identifier of related entity

      AA120

      Category of relationship

      hierarchical

      Type of relationship

      Ontario. Ministry of Consumer and Business Services controls Ontario. Integrated Service Delivery Division

      Dates of relationship

      2001-2005

      Description of relationship

      Related entity

      Ontario. Ministry of Consumer and Commercial Relations. Information Technology Division (1986-2000)

      Identifier of related entity

      CA1905

      Category of relationship

      temporal

      Type of relationship

      Ontario. Ministry of Consumer and Commercial Relations. Information Technology Division is the predecessor of Ontario. Integrated Service Delivery Division

      Dates of relationship

      Description of relationship

      Access points area

      Subject access points

      Place access points

      Epithet

      Control area

      Authority record identifier

      CA2317

      Institution identifier

      Rules and/or conventions used

      RAD: Rules for Archival Description, 2nd edn (2008)

      Status

      Approved

      Level of detail

      Dates of creation, revision and deletion

      2026-11-16: migrated to AtoM

      Language(s)

        Script(s)

          Sources

          Government Telephone Directory

          Maintenance notes

          Archivist(s):
          Levi