Ontario. Consumer Services Branch

Identity area

Type of entity

Lower-level Ontario government office (type C)

Authorized form of name

Ontario. Consumer Services Branch

Parallel form(s) of name

    Standardized form(s) of name according to other rules

    • Consumer Services Branch

    Other form(s) of name

    • Ontario. Consumer Affairs Branch

    Identifiers for corporate bodies

    Description area

    Dates of existence

    1986-1998

    History

    The Consumer Services Branch was created in 1986 within the Business Practices Division of the Ontario Ministry of Consumer and Commercial Relations. It was formed as the result of a merger of the Consumer Advisory Services Branch and the Investigation and Enforcement Branch.

    In 1994, the name of the branch was changed to the Consumer Affairs Branch, but it's functions and structure remained the same.

    The Consumer Services Branch ceased to exist in 1998 when it was replaced with the Marketplace Standards and Services Branch.

    Places

    Legal status

    Functions, occupations and activities

    The Consumer Services Branch was responsible for enforcing a variety of acts related to consumer protection in Ontario. In particular, the branch recieved and investigated complaints in the areas of vehicle purchases and repair, home repair and renovation, real estate brokers, and mortgage brokers.

    Address

    Internal structures/genealogy

    General context

    Relationships area

    Related entity

    Ontario. Ministry of Consumer and Commercial Relations (1972-2001)

    Identifier of related entity

    AA18

    Category of relationship

    hierarchical

    Type of relationship

    Ontario. Ministry of Consumer and Commercial Relations controls Ontario. Consumer Services Branch

    Dates of relationship

    1986-1998

    Description of relationship

    Related entity

    Ontario. Consumer Advisory Services Branch (1976-1986)

    Identifier of related entity

    CA1221

    Category of relationship

    temporal

    Type of relationship

    Ontario. Consumer Advisory Services Branch is the predecessor of Ontario. Consumer Services Branch

    Dates of relationship

    Description of relationship

    Related entity

    Ontario. Ministry of Consumer and Commercial Relations. Investigation and Enforcement Branch (1975-1986)

    Identifier of related entity

    CA1222

    Category of relationship

    temporal

    Type of relationship

    Dates of relationship

    Description of relationship

    Related entity

    Ontario. Marketplace Standards and Services Branch (1998-2005)

    Identifier of related entity

    CA2230

    Category of relationship

    temporal

    Type of relationship

    Ontario. Marketplace Standards and Services Branch is the successor of Ontario. Consumer Services Branch

    Dates of relationship

    Description of relationship

    Access points area

    Subject access points

    Place access points

    Epithet

    Control area

    Authority record identifier

    CA1223

    Institution identifier

    Rules and/or conventions used

    RAD: Rules for Archival Description, 2nd edn (2008)

    Status

    Approved

    Level of detail

    Dates of creation, revision and deletion

    2026-11-16: migrated to AtoM

    Language(s)

      Script(s)

        Sources

        Annual Reports of the Ministry of Consumer and Commercial Relations, 1986 and 1992-93.

        Ontario Government Telephone Directories, 1990-2000.

        Maintenance notes

        Not found in Canadiana Authorities.

        Archivist(s):
        Steve Billinton